Frequently Asked Questions

We're here to help - please reach out to hello@gooffgrid.app if you have further questions.

How is Offgrid different from Apple's Screen Time?

Screen Time limits are easy to bypass — tap 'skip' and you're back in. Offgrid creates physical separation, requiring you to tap your Offgrid device to exit, which reinforces intention and keeps temptation out of reach.

What's included with an Offgrid purchase?

Your purchase includes both the physical Offgrid device and full access to the Offgrid app — no subscriptions, no extra fees. Buy once, use forever!

Is my iPhone compatible with Offgrid?

Offgrid currently works with iPhones running iOS 16.2 or later.

Is Offgrid available on Android?

Offgrid is currently iPhone only.

What can I block with Offgrid?

You can block any iPhone app (except Phone, per Apple policy) and selected Safari sites from Apple's approved list.

Do you track which apps I block?

No — all blocking information is stored locally on your phone. We can't see or access your block lists.

How do I set up Offgrid with my iPhone?

1. Download the Offgrid app in the App Store
2. Follow our setup guide for step-by-step instructions
3. Reach out to hello@gooffgrid.app if you're still having trouble and we'll be happy to help

Where can I get support for using my Offgrid device?

Check out our customer support page for support resources!